{"id":39498,"date":"2026-04-02T11:18:38","date_gmt":"2026-04-02T09:18:38","guid":{"rendered":"https:\/\/www.mazzer.com\/?page_id=39498"},"modified":"2026-05-05T15:11:39","modified_gmt":"2026-05-05T13:11:39","slug":"faq-b2c","status":"publish","type":"page","link":"https:\/\/www.mazzer.com\/en\/faq-b2c\/","title":{"rendered":"FAQ B2C &#8211; Mazzer"},"content":{"rendered":"\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile\" style=\"grid-template-columns:auto 42%\"><div class=\"wp-block-media-text__content\">\n<p>Consumer section, you will find a selection of frequently asked questions designed to help you quickly locate the information you need.<\/p>\n\n\n\n<p>Please browse the FAQs below to see if your question has already been answered.<br>If you don\u2019t find what you\u2019re looking for, please complete our contact form and our team will be glad to assist you.<\/p>\n\n\n\n<p><\/p>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"593\" height=\"639\" src=\"https:\/\/www.mazzer.com\/wp-content\/uploads\/2026\/04\/cc.jpg\" alt=\"\" class=\"wp-image-39535 size-full\" srcset=\"https:\/\/www.mazzer.com\/wp-content\/uploads\/2026\/04\/cc.jpg 593w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2026\/04\/cc-278x300.jpg 278w\" sizes=\"auto, (max-width: 593px) 100vw, 593px\" \/><\/figure><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Orders Questions<\/h2>\n\n\n\n<div class=\"wp-block-gutena-tabs gutena-tabs-block gutena-tabs-block-7d330a-5d\"><ul class=\"gutena-tabs-tab tab-left\"><li class=\"gutena-tab-title active\" data-tab=\"1\"><div class=\"gutena-tab-title-content icon-top\"><div class=\"gutena-tab-title-text\"><div>ORDERS<\/div><\/div><\/div><\/li><li class=\"gutena-tab-title inactive\" data-tab=\"2\"><div class=\"gutena-tab-title-content icon-top\"><div class=\"gutena-tab-title-text\"><div>RETURNS<\/div><\/div><\/div><\/li><\/ul><div class=\"gutena-tabs-content is-layout-flow wp-block-gutena-tabs-is-layout-flow\">\n<div class=\"wp-block-gutena-tab gutena-tab-block gutena-tab-block-5538f0-90 active\" data-tab=\"1\">        <style type=\"text\/css\">\n        \t        \t.thfaqf-tab h3.thfaqf-tablinks-40452.active {\n\t\t\t    background-color: #f5f5f5!important;\n\t\t\t    color: #538330!important;\n\t\t\t}\n\t\t\t.thfaqf-tab h3.thfaqf-tablinks-40452:hover {\n\t\t\t  \tbackground-color: #f5f5f5!important;\n\t\t\t}\n\t\t    .thfaqf-faq-item-40452.thfaqf-active .thfaqf-title-text{\n\t\t\t\tcolor: #538330!important;\n\t\t\t}\n          \n        <\/style>\n       \t\t<div class=\"thfaqf-faq-list thfaqf-theme-wrapper-mazzer\">\n            <h3 class=\"thfaqf-faq-list-title\">Orders<\/h3>\t\t<div class=\"thfaqf-main thfaqf-faq-last-updated\" style=\"margin: 1.5rem 0!important\">\n\t\t\t<div class=\"thfaqf-form-group thfaqf-has-search\">\n\t\t\t\t<span class=\"faq-search-area\">\n\t\t\t    \t<span class=\"fas fa-search thfaqf-form-control-faq\"><\/span>\n\t\t\t\t\t<input type=\"search\" class=\"faq-search\" id=\"faq_search\" name=\"faq_search\" placeholder=\"Search FAQs\" onkeyup=\"faq_search_option(this)\">\n\t\t\t\t<\/span>\n\t\t\t<\/div>  \n\t\t<\/div>\n\t\t<div class=\"faq-item-wrapper\">\t\t<div id=\"thfaqf-faq-item-40452_0\" class=\"thfaqf-faq-item  thfaqf-faq-item-40452    thfaqf-post-id-40452 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >How long will my order take to be delivered?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p><strong>In Europe:<br \/>\n<\/strong>Processing time: 1\u20132 business days before orders are shipped.<\/p>\n<ul>\n<li>UPS Standard Shipping: Delivery within 3\u20136 business days after shipment (customs clearance not included).<\/li>\n<li>UPS Express Saver: Delivery within 1\u20132 business days after shipment (customs clearance not included).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>In US:<br \/>\n<\/strong>Orders are usually processed and shipped within 1\u20133 business days. Delivery times vary depending on the shipping option selected at checkout. Please note that processing and transit times may be affected by product availability and order volume.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>In AUSTRALIA:<\/strong><br \/>\nAllow 1-2 business days of processing time before orders ship. Shipment times vary by state:<\/p>\n<ul>\n<li>NSW 1-3 days<\/li>\n<li>VIC 1-3 days<\/li>\n<li>QLD 2-3 days<\/li>\n<li>SA 2-4 days<\/li>\n<li>TAS 3-5 days<\/li>\n<li>WA 3-6 days<\/li>\n<li>NT 9-11 days<\/li>\n<\/ul>\n<p>These times are estimates only, please allow extra time for rural areas.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40452\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"792ef256-3cd0-4855-8dd8-07585b0f35ec\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40452_1\" class=\"thfaqf-faq-item  thfaqf-faq-item-40452    thfaqf-post-id-40452 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What are the accepted payments methods?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>When placing an order online you may use the following payment methods:<\/p>\n<ul>\n<li>American Express<\/li>\n<li>MasterCard<\/li>\n<li>Visa<\/li>\n<li>Debit cards<\/li>\n<\/ul>\n<p>PayPal payments are not accepted.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40452\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"1\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"efd9fd08-bf6a-468e-a0fb-5cda2c19a214\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40452_2\" class=\"thfaqf-faq-item  thfaqf-faq-item-40452    thfaqf-post-id-40452 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >I need an invoice, how should I proceed?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p><strong>Europe: <\/strong><\/p>\n<p>The invoice is included inside the package, placed under the shipping label.<\/p>\n<p>If you have a VAT number and wish to place a corporate order, please contact us through the contact form before placing your order and completing the payment. Kindly include the following information:<\/p>\n<ul>\n<li>Full company details, including billing address and VAT number<\/li>\n<li>Shipping address<\/li>\n<li>Phone number and contact person for delivery<\/li>\n<li>Details of the product(s) you wish to purchase<\/li>\n<\/ul>\n<p>We will review your request and provide further instructions for completing your order.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>US: <\/strong><\/p>\n<p>Please use our contact form to request a formal invoice for your order <a title=\"https:\/\/shop-us.mazzer.com\/pages\/contact\" href=\"https:\/\/shop-us.mazzer.com\/pages\/contact\">https:\/\/shop-us.mazzer.com\/pages\/contact<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Australia: <\/strong><\/p>\n<p>Please contact support at any time with your order number and any other relevant details so that we can send your invoice <a title=\"https:\/\/shop-au.mazzer.com\/pages\/contacts\" href=\"https:\/\/shop-au.mazzer.com\/pages\/contacts\">https:\/\/shop-au.mazzer.com\/pages\/contacts<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40452\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"2\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"092fbade-32cc-4e8b-8885-57f26e7920af\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t<\/div>\t        <p class=\"thfaqf-display-faq-setngs hide-faqf-group\">\n\t\t\t\t<span class=\"thfaqf-pagination\">\n\t\t\t\t\t<span onclick=\"ThfaqPagination(this,'prev_page')\" ><a class=\"thfaqf-prev-page thfaqf-div-none\"  href=\"#\"><<<\/a><\/span>\t\n\t\t\t\t\t\t\t\t            <span class=\"thfaqf-page-no \" data-number=\"1\">\n\t\t\t           \t<a class=\"thfaqf-pnumber thfaq-ft current\"href=\"#\" onclick=\"ThfaqEachPage(this)\" >1<\/a>\n\t\t\t            <\/span>\n\t\t\t             \n\t\t        \t<span onclick=\"ThfaqPagination(this,'next_page')\" data-page_count=\"1\"><a class=\"thfaqf-next-page thfaqf-div-none\" href=\"#\">>><\/a><\/span>\t\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"hidden\" class=\"thfaqf-count-faq-number\"name=\"count_faq\" value=\"3\"\/>\n\t\t\t<\/p><br>\n            \t    <\/div>\n\t    \n<\/div>\n\n\n\n<div class=\"wp-block-gutena-tab gutena-tab-block gutena-tab-block-cef025-52 inactive\" data-tab=\"2\">        <style type=\"text\/css\">\n        \t        \t.thfaqf-tab h3.thfaqf-tablinks-40510.active {\n\t\t\t    background-color: #f5f5f5!important;\n\t\t\t    color: #538330!important;\n\t\t\t}\n\t\t\t.thfaqf-tab h3.thfaqf-tablinks-40510:hover {\n\t\t\t  \tbackground-color: #f5f5f5!important;\n\t\t\t}\n\t\t    .thfaqf-faq-item-40510.thfaqf-active .thfaqf-title-text{\n\t\t\t\tcolor: #538330!important;\n\t\t\t}\n          \n        <\/style>\n       \t\t<div class=\"thfaqf-faq-list thfaqf-theme-wrapper-mazzer\">\n            <h3 class=\"thfaqf-faq-list-title\">Returns<\/h3>\t\t<div class=\"thfaqf-main thfaqf-faq-last-updated\" style=\"margin: 1.5rem 0!important\">\n\t\t\t<div class=\"thfaqf-form-group thfaqf-has-search\">\n\t\t\t\t<span class=\"faq-search-area\">\n\t\t\t    \t<span class=\"fas fa-search thfaqf-form-control-faq\"><\/span>\n\t\t\t\t\t<input type=\"search\" class=\"faq-search\" id=\"faq_search\" name=\"faq_search\" placeholder=\"Search FAQs\" onkeyup=\"faq_search_option(this)\">\n\t\t\t\t<\/span>\n\t\t\t<\/div>  \n\t\t<\/div>\n\t\t<div class=\"faq-item-wrapper\">\t\t<div id=\"thfaqf-faq-item-40510_0\" class=\"thfaqf-faq-item  thfaqf-faq-item-40510    thfaqf-post-id-40510 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Is my product covered by warranty?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p><strong>Europe<\/strong><\/p>\n<p>Mazzer products come with a 2-year warranty from the date of delivery, covering defects present at the time of delivery. The warranty includes the repair or replacement of non-conforming products. It does not cover normal wear and tear, improper use, or damage caused by the customer.<\/p>\n<p>The customer is required to inspect the integrity of the package upon delivery. Any visible damage must be immediately notified using our contact form within 48 hours after receipt.<br \/>\n<a title=\"https:\/\/www.mazzer.com\/request-module\/?customer=b2c&amp;website=mazzer.com\" href=\"https:\/\/www.mazzer.com\/request-module\/?customer=b2c&amp;website=mazzer.com\" target=\"_blank\" rel=\"noopener\">[Link Form]<\/a><\/p>\n<p><strong>US<\/strong><\/p>\n<p>All Mazzer grinders include a one year manufacturer warranty from the date of order delivery.<\/p>\n<p><strong>AUSTRALIA<\/strong><\/p>\n<p>Return to base warranty commences from the date of delivery and is valid for 12 months, provided the warranty is not voided in any way by the customer.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40510\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"3338d8bb-3cc1-4198-9176-422804ac1db4\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40510_1\" class=\"thfaqf-faq-item  thfaqf-faq-item-40510    thfaqf-post-id-40510 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What is the return policy?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Returns are accepted in accordance with our Terms and Conditions. We recommend reviewing the full policy for complete details.<\/p>\n<p><strong>EUROPE: <\/strong><\/p>\n<p>Check our General conditions of sale for consumers <a title=\"https:\/\/www.mazzer.com\/wp-content\/uploads\/2025\/02\/202501_B2C_condizioni_di_vendita_Mazzer_en.pdf\" href=\"https:\/\/www.mazzer.com\/wp-content\/uploads\/2025\/02\/202501_B2C_condizioni_di_vendita_Mazzer_en.pdf\" target=\"_blank\" rel=\"noopener\">[PDF]<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>US: <\/strong><\/p>\n<p>Customers have 14 days from receiving their order to request a return and will receive a refund minus the cost of shipping both ways and a 20% restocking fee. Check our policies page <a title=\"https:\/\/shop-us.mazzer.com\/policies\/terms-of-service.\" href=\"https:\/\/shop-us.mazzer.com\/policies\/terms-of-service.\" target=\"_blank\" rel=\"noopener\">[LINK]<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>AUSTRALIA: <\/strong><\/p>\n<p>Please contact our support team <a href=\"https:\/\/shop-au.mazzer.com\/pages\/contacts\">[LINK]<\/a> and provide the serial number of the goods to be returned, your order number, and a description of the fault (returns may be accepted at the Company\u2019s discretion).<\/p>\n<p>All returned goods must be undamaged by the Customer and returned in their original packaging, including all originally supplied parts.<\/p>\n<p>Once the Customer has contacted the Company and the return has been approved, our administration team will reach out to arrange the return shipment.<\/p>\n<p>Please refer to the Terms &amp; Conditions for a full description of our return policy <a title=\"https:\/\/shop-au.mazzer.com\/policies\/terms-of-service\" href=\"https:\/\/shop-au.mazzer.com\/policies\/terms-of-service\" target=\"_blank\" rel=\"noopener\">[LINK]<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40510\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"1\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"781e2b92-e68f-4b16-895a-2702a3504ea5\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40510_2\" class=\"thfaqf-faq-item  thfaqf-faq-item-40510    thfaqf-post-id-40510 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Should I keep the original packaging?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Yes. To process a refund or to have your grinder repaired, the product must be returned in its original packaging. This helps ensure that the item is protected during transit and arrives in good condition. Any damage incurred during transport due to improper packaging will be charged to the customer.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40510\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"2\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"ce7c0d53-37a8-437f-bb42-482b2befd972\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t<\/div>\t        <p class=\"thfaqf-display-faq-setngs hide-faqf-group\">\n\t\t\t\t<span class=\"thfaqf-pagination\">\n\t\t\t\t\t<span onclick=\"ThfaqPagination(this,'prev_page')\" ><a class=\"thfaqf-prev-page thfaqf-div-none\"  href=\"#\"><<<\/a><\/span>\t\n\t\t\t\t\t\t\t\t            <span class=\"thfaqf-page-no \" data-number=\"1\">\n\t\t\t           \t<a class=\"thfaqf-pnumber thfaq-ft current\"href=\"#\" onclick=\"ThfaqEachPage(this)\" >1<\/a>\n\t\t\t            <\/span>\n\t\t\t             \n\t\t        \t<span onclick=\"ThfaqPagination(this,'next_page')\" data-page_count=\"1\"><a class=\"thfaqf-next-page thfaqf-div-none\" href=\"#\">>><\/a><\/span>\t\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"hidden\" class=\"thfaqf-count-faq-number\"name=\"count_faq\" value=\"3\"\/>\n\t\t\t<\/p><br>\n            \t    <\/div>\n\t    \n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Questions<\/h2>\n\n\n\n<div class=\"wp-block-gutena-tabs gutena-tabs-block gutena-tabs-block-e4a54c-fe\"><ul class=\"gutena-tabs-tab tab-left\"><li class=\"gutena-tab-title active\" data-tab=\"1\"><div class=\"gutena-tab-title-content icon-top\"><div class=\"gutena-tab-title-text\"><div>GENERAL<\/div><\/div><\/div><\/li><li class=\"gutena-tab-title inactive\" data-tab=\"2\"><div class=\"gutena-tab-title-content icon-top\"><div class=\"gutena-tab-title-text\"><div>MINI &amp; MINI G<\/div><\/div><\/div><\/li><li class=\"gutena-tab-title inactive\" data-tab=\"3\"><div class=\"gutena-tab-title-content icon-top\"><div class=\"gutena-tab-title-text\"><div>OMEGA<\/div><\/div><\/div><\/li><li class=\"gutena-tab-title inactive\" data-tab=\"4\"><div class=\"gutena-tab-title-content icon-top\"><div class=\"gutena-tab-title-text\"><div>PHILOS<\/div><\/div><\/div><\/li><\/ul><div class=\"gutena-tabs-content is-layout-flow wp-block-gutena-tabs-is-layout-flow\">\n<div class=\"wp-block-gutena-tab gutena-tab-block gutena-tab-block-2e6db3-fc active\" data-tab=\"1\">        <style type=\"text\/css\">\n        \t        \t.thfaqf-tab h3.thfaqf-tablinks-40459.active {\n\t\t\t    background-color: #f5f5f5!important;\n\t\t\t    color: #538330!important;\n\t\t\t}\n\t\t\t.thfaqf-tab h3.thfaqf-tablinks-40459:hover {\n\t\t\t  \tbackground-color: #f5f5f5!important;\n\t\t\t}\n\t\t    .thfaqf-faq-item-40459.thfaqf-active .thfaqf-title-text{\n\t\t\t\tcolor: #538330!important;\n\t\t\t}\n          \n        <\/style>\n       \t\t<div class=\"thfaqf-faq-list thfaqf-theme-wrapper-mazzer\">\n            <h3 class=\"thfaqf-faq-list-title\">General<\/h3>\t\t<div class=\"thfaqf-main thfaqf-faq-last-updated\" style=\"margin: 1.5rem 0!important\">\n\t\t\t<div class=\"thfaqf-form-group thfaqf-has-search\">\n\t\t\t\t<span class=\"faq-search-area\">\n\t\t\t    \t<span class=\"fas fa-search thfaqf-form-control-faq\"><\/span>\n\t\t\t\t\t<input type=\"search\" class=\"faq-search\" id=\"faq_search\" name=\"faq_search\" placeholder=\"Search FAQs\" onkeyup=\"faq_search_option(this)\">\n\t\t\t\t<\/span>\n\t\t\t<\/div>  \n\t\t<\/div>\n\t\t<div class=\"faq-item-wrapper\">\t\t<div id=\"thfaqf-faq-item-40459_0\" class=\"thfaqf-faq-item  thfaqf-faq-item-40459    thfaqf-post-id-40459 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Why is there coffee between the burrs of my new Mazzer grinder?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Finding ground coffee between the burrs is perfectly normal when you purchase a Mazzer grinder. At Mazzer, each assembly operator is responsible for assembling and testing the grinder from start to finish, including grinding some coffee beans to ensure everything is working perfectly.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40459\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"c513bcd5-40de-4eb0-aad9-ea1a74b2599e\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40459_1\" class=\"thfaqf-faq-item  thfaqf-faq-item-40459    thfaqf-post-id-40459 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Can I buy an electrical Mazzer grinder in one country and use it in another?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer does not sell appliances outside the country for which they are intended. We recommend not to use plug adapters or to modify the cables and plug of the grinder.<\/p>\n<p>A grinder purchased in Europe is not compatible for use in the US, and vice versa, due to differences in voltage, electrical frequency, specialized motor and wiring requirements. Additionally, grinders sold in the US or EU must meet specific regulations for each market.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40459\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"1\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"f3d0d057-e395-434d-a475-fb99a19102ef\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40459_2\" class=\"thfaqf-faq-item  thfaqf-faq-item-40459    thfaqf-post-id-40459 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Can I spray beans with water?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer recommed not sprayiung the beans with warter before grinding as this could cause clogging of the burr outlets, risk of Jamming and burr oxidation.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40459\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"2\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"ac0e6ca0-b2b2-437b-b2b2-1238a2ee744c\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40459_3\" class=\"thfaqf-faq-item  thfaqf-faq-item-40459    thfaqf-post-id-40459 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Do you check parallelism of the burrs before shipping?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Each component related to adjustment and grinding undergoes tolerance checks using both optical and contact measurement technologies after machining. The factory's tooling equipment is inspected several times daily to ensure proper calibration in response to changing climate conditions. In addition, our team also performs parallelism checks at the end of the assembly line<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40459\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"3\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"3d94e9ce-1da8-4d30-b69f-ab0fbfb77a28\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40459_4\" class=\"thfaqf-faq-item  thfaqf-faq-item-40459    thfaqf-post-id-40459 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Do I need to season the burrs before use?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer burrs have a unique and dedicated surface finishing which makes them ready to go and stable straight from the very beginning. To initiate the grinder, just make sure you don\u2019t use the very first 50 g of ground coffee for preparing coffee.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40459\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"4\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"369aa0bc-2896-4647-bf52-755da7dc77d0\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40459_5\" class=\"thfaqf-faq-item  thfaqf-faq-item-40459    thfaqf-post-id-40459 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Is there a coffee grinder with no plastic?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>We would like to inform you that all of our devices include plastic components that are fully suitable for food contact and comply with the relevant food-safety standards.<\/p>\n<p>The only product in our range that does not contain any plastic components is the Omega manual coffee grinder: <a title=\"https:\/\/shop.mazzer.com\/products\/omega\" href=\"https:\/\/shop.mazzer.com\/products\/omega\">OMEGA<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40459\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"5\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"7d51ac59-08c3-4d83-99be-54726c6554c2\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t<\/div>\t        <p class=\"thfaqf-display-faq-setngs hide-faqf-group\">\n\t\t\t\t<span class=\"thfaqf-pagination\">\n\t\t\t\t\t<span onclick=\"ThfaqPagination(this,'prev_page')\" ><a class=\"thfaqf-prev-page thfaqf-div-none\"  href=\"#\"><<<\/a><\/span>\t\n\t\t\t\t\t\t\t\t            <span class=\"thfaqf-page-no \" data-number=\"1\">\n\t\t\t           \t<a class=\"thfaqf-pnumber thfaq-ft current\"href=\"#\" onclick=\"ThfaqEachPage(this)\" >1<\/a>\n\t\t\t            <\/span>\n\t\t\t             \n\t\t        \t<span onclick=\"ThfaqPagination(this,'next_page')\" data-page_count=\"1\"><a class=\"thfaqf-next-page thfaqf-div-none\" href=\"#\">>><\/a><\/span>\t\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"hidden\" class=\"thfaqf-count-faq-number\"name=\"count_faq\" value=\"6\"\/>\n\t\t\t<\/p><br>\n            \t    <\/div>\n\t    \n<\/div>\n\n\n\n<div class=\"wp-block-gutena-tab gutena-tab-block gutena-tab-block-2a7a39-dd inactive\" data-tab=\"2\">        <style type=\"text\/css\">\n        \t        \t.thfaqf-tab h3.thfaqf-tablinks-40469.active {\n\t\t\t    background-color: #f5f5f5!important;\n\t\t\t    color: #538330!important;\n\t\t\t}\n\t\t\t.thfaqf-tab h3.thfaqf-tablinks-40469:hover {\n\t\t\t  \tbackground-color: #f5f5f5!important;\n\t\t\t}\n\t\t    .thfaqf-faq-item-40469.thfaqf-active .thfaqf-title-text{\n\t\t\t\tcolor: #538330!important;\n\t\t\t}\n          \n        <\/style>\n       \t\t<div class=\"thfaqf-faq-list thfaqf-theme-wrapper-mazzer\">\n            <h3 class=\"thfaqf-faq-list-title\">Mini &#038; Mini G<\/h3>\t\t<div class=\"thfaqf-main thfaqf-faq-last-updated\" style=\"margin: 1.5rem 0!important\">\n\t\t\t<div class=\"thfaqf-form-group thfaqf-has-search\">\n\t\t\t\t<span class=\"faq-search-area\">\n\t\t\t    \t<span class=\"fas fa-search thfaqf-form-control-faq\"><\/span>\n\t\t\t\t\t<input type=\"search\" class=\"faq-search\" id=\"faq_search\" name=\"faq_search\" placeholder=\"Search FAQs\" onkeyup=\"faq_search_option(this)\">\n\t\t\t\t<\/span>\n\t\t\t<\/div>  \n\t\t<\/div>\n\t\t<div class=\"faq-item-wrapper\">\t\t<div id=\"thfaqf-faq-item-40469_0\" class=\"thfaqf-faq-item  thfaqf-faq-item-40469    thfaqf-post-id-40469 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What\u2019s the difference between the two sets of burrs?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer Mini range is supplied with 233M bearing steel flat burrs, which deliver well balanced extractions, rich velvety texture, pleasant acidity and a relevant body, particularly suited to cut through milk. The structure of flavours is complex and its intensity stays through the whole experience. They are ideal to grind dark roasted coffee beans.<\/p>\n<p>Mazzer Mini range can be equipped with an optional second burr set of high-performance tooling steel burrs, the series ZZ | k202P, which stand out for sweet delicate extractions, refined flavours, silky texture, and medium body. Mazzer K202P burrs are recommended for light to medium roasted coffees and smooth out acidity with a pleasant suitness.<\/p>\n<p><a title=\"https:\/\/youtu.be\/DmFoNyJO83s\" href=\"https:\/\/youtu.be\/DmFoNyJO83s\" target=\"_blank\" rel=\"noopener\">[VIDEO: How to choose burrs for your Mini \/ Mini g coffee grinder ]<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40469\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"ba4a1e78-d49b-43c4-abb8-05402a281ffb\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40469_1\" class=\"thfaqf-faq-item  thfaqf-faq-item-40469    thfaqf-post-id-40469 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What is the retention of Mazzer Mini g? Can I use it as a single dose grinder?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer Mini range is ment to be used as a hopper grinder, loading beans in the hopper and gradually dosing coffee with the provided user interface. When used with the hopper full, the grinder has a retention of approximately 8 grams - this refers to the coffee that remains in the grinding chamber, so between the burrs and in the chute. This is the amount of coffee which should be purged after a change in the fineness of the grind, to have a difference in the extraction time. If you are looking for a single dose grinder see the Mazzer Philos. When used in single dosing mode, at steady level (so after the first 3 doses ground), Mazzer Mini range has a retention of approx. 0.1 g.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40469\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"1\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"010f2dcf-d48a-47cd-bdfe-a0ea2e4d203c\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40469_2\" class=\"thfaqf-faq-item  thfaqf-faq-item-40469    thfaqf-post-id-40469 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >How many kg per day can I grind with my Mini g?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer Mini range is recommended for grinding up to 1 kg of coffee per day.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40469\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"2\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"8d1c5f42-b78d-4f2e-a925-cc331252a087\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t<\/div>\t        <p class=\"thfaqf-display-faq-setngs hide-faqf-group\">\n\t\t\t\t<span class=\"thfaqf-pagination\">\n\t\t\t\t\t<span onclick=\"ThfaqPagination(this,'prev_page')\" ><a class=\"thfaqf-prev-page thfaqf-div-none\"  href=\"#\"><<<\/a><\/span>\t\n\t\t\t\t\t\t\t\t            <span class=\"thfaqf-page-no \" data-number=\"1\">\n\t\t\t           \t<a class=\"thfaqf-pnumber thfaq-ft current\"href=\"#\" onclick=\"ThfaqEachPage(this)\" >1<\/a>\n\t\t\t            <\/span>\n\t\t\t             \n\t\t        \t<span onclick=\"ThfaqPagination(this,'next_page')\" data-page_count=\"1\"><a class=\"thfaqf-next-page thfaqf-div-none\" href=\"#\">>><\/a><\/span>\t\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"hidden\" class=\"thfaqf-count-faq-number\"name=\"count_faq\" value=\"3\"\/>\n\t\t\t<\/p><br>\n            \t    <\/div>\n\t    \n<\/div>\n\n\n\n<div class=\"wp-block-gutena-tab gutena-tab-block gutena-tab-block-2b7160-1f inactive\" data-tab=\"3\">        <style type=\"text\/css\">\n        \t        \t.thfaqf-tab h3.thfaqf-tablinks-40463.active {\n\t\t\t    background-color: #f5f5f5!important;\n\t\t\t    color: #538330!important;\n\t\t\t}\n\t\t\t.thfaqf-tab h3.thfaqf-tablinks-40463:hover {\n\t\t\t  \tbackground-color: #f5f5f5!important;\n\t\t\t}\n\t\t    .thfaqf-faq-item-40463.thfaqf-active .thfaqf-title-text{\n\t\t\t\tcolor: #538330!important;\n\t\t\t}\n          \n        <\/style>\n       \t\t<div class=\"thfaqf-faq-list thfaqf-theme-wrapper-mazzer\">\n            <h3 class=\"thfaqf-faq-list-title\">Omega<\/h3>\t\t<div class=\"thfaqf-main thfaqf-faq-last-updated\" style=\"margin: 1.5rem 0!important\">\n\t\t\t<div class=\"thfaqf-form-group thfaqf-has-search\">\n\t\t\t\t<span class=\"faq-search-area\">\n\t\t\t    \t<span class=\"fas fa-search thfaqf-form-control-faq\"><\/span>\n\t\t\t\t\t<input type=\"search\" class=\"faq-search\" id=\"faq_search\" name=\"faq_search\" placeholder=\"Search FAQs\" onkeyup=\"faq_search_option(this)\">\n\t\t\t\t<\/span>\n\t\t\t<\/div>  \n\t\t<\/div>\n\t\t<div class=\"faq-item-wrapper\">\t\t<div id=\"thfaqf-faq-item-40463_0\" class=\"thfaqf-faq-item  thfaqf-faq-item-40463    thfaqf-post-id-40463 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What\u2019s the difference between Omega and Omega X?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Both conical grinders allow all adjustments, from french press to turkish\/ibrik coffee, but Omega X differs from the Omega model for a smaller step size adjustment. With 11-micron steps, three times smaller than the Omega, it offers even more control, making it ideal for espresso preparations.<\/p>\n<p>Conversely, for those who favor reading convenience, the Omega model offers the ultimate ease of use, with all preparations set in a single turn of the dial so that the numerical reference is always the same. On Omega X you need 3 turns to cover the all adjustment range from hybric to french press.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40463\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"794afa9a-d71f-4917-909d-b38509e01956\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40463_1\" class=\"thfaqf-faq-item  thfaqf-faq-item-40463    thfaqf-post-id-40463 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What\u2019s the difference between Omega soft and Omega fast?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<ul>\n<li>Omega soft is equipped with 199C conical burrs, this set of burrs is designed to reduce the effort while grinding.<\/li>\n<li>Omega fast is equipped with 198C conical burrs, this set of burrs is designed for high-speed grinding.<\/li>\n<\/ul>\n<p>Both sets of burrs guarantee consistent particle size distribution. On espresso preparation you can expect a full bodied rich cup, mellow texture with chocolathe and nutty flavours. On filter preparation you will enjoy a complexe flavoured cup with medium body and a long\/persistent after taste.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40463\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"1\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"e2dea722-694d-4794-9aa5-d32f963429dc\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40463_2\" class=\"thfaqf-faq-item  thfaqf-faq-item-40463    thfaqf-post-id-40463 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What are the suggested grind settings?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>The Omega is suitable for all brewing methods, from French press to espresso, turkish\/ibrik to filter coffee.<\/p>\n<p><strong>OMEGA:<\/strong><\/p>\n<ul>\n<li>3 - 4 Ibrik<\/li>\n<li>4 - 7 Espresso<\/li>\n<li>7 - 9 Moka<\/li>\n<li>9 - 10+1 Filter<\/li>\n<li>10+1 - 10+3 French press<\/li>\n<\/ul>\n<p><strong>OMEGA X:<\/strong><\/p>\n<ul>\n<li>6 - 8 Ibrik<\/li>\n<li>8 - 10+4 Espresso<\/li>\n<li>10+4 - 10+8 Moka<\/li>\n<li>10+8 - 20+2 Filter<\/li>\n<li>20+2 - 20+6 French press<\/li>\n<\/ul>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40463\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"2\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"c44f3041-986a-427b-ab24-3d4ca793f7d2\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40463_3\" class=\"thfaqf-faq-item  thfaqf-faq-item-40463    thfaqf-post-id-40463 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >How to clean a Mazzer Omega?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Use a clean dry cloth or brush.<\/p>\n<p>Do not use water or any other liquid, do not wash with chemical or abrasive substances. None of the components are dishwasher-safe.<\/p>\n<p>Should you disassemble the unit to clean it inside follow the instructions provided in the instruction manual.<\/p>\n<p>The coffee grinder contains small components that are easy to lose. Be vigilant whilst cleaning. <a title=\"https:\/\/www.youtube.com\/watch?v=07FbQXynIYw\" href=\"https:\/\/www.youtube.com\/watch?v=07FbQXynIYw\">https:\/\/www.youtube.com\/watch?v=07FbQXynIYw<\/a><\/p>\n<p>True Zero calibration is maintained if instructions are followed<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40463\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"3\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"94e905ca-8dab-4333-bca8-096eaaa9ed00\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t<\/div>\t        <p class=\"thfaqf-display-faq-setngs hide-faqf-group\">\n\t\t\t\t<span class=\"thfaqf-pagination\">\n\t\t\t\t\t<span onclick=\"ThfaqPagination(this,'prev_page')\" ><a class=\"thfaqf-prev-page thfaqf-div-none\"  href=\"#\"><<<\/a><\/span>\t\n\t\t\t\t\t\t\t\t            <span class=\"thfaqf-page-no \" data-number=\"1\">\n\t\t\t           \t<a class=\"thfaqf-pnumber thfaq-ft current\"href=\"#\" onclick=\"ThfaqEachPage(this)\" >1<\/a>\n\t\t\t            <\/span>\n\t\t\t             \n\t\t        \t<span onclick=\"ThfaqPagination(this,'next_page')\" data-page_count=\"1\"><a class=\"thfaqf-next-page thfaqf-div-none\" href=\"#\">>><\/a><\/span>\t\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"hidden\" class=\"thfaqf-count-faq-number\"name=\"count_faq\" value=\"4\"\/>\n\t\t\t<\/p><br>\n            \t    <\/div>\n\t    \n<\/div>\n\n\n\n<div class=\"wp-block-gutena-tab gutena-tab-block gutena-tab-block-c9d479-d6 inactive\" data-tab=\"4\">        <style type=\"text\/css\">\n        \t        \t.thfaqf-tab h3.thfaqf-tablinks-40461.active {\n\t\t\t    background-color: #f5f5f5!important;\n\t\t\t    color: #538330!important;\n\t\t\t}\n\t\t\t.thfaqf-tab h3.thfaqf-tablinks-40461:hover {\n\t\t\t  \tbackground-color: #f5f5f5!important;\n\t\t\t}\n\t\t    .thfaqf-faq-item-40461.thfaqf-active .thfaqf-title-text{\n\t\t\t\tcolor: #538330!important;\n\t\t\t}\n          \n        <\/style>\n       \t\t<div class=\"thfaqf-faq-list thfaqf-theme-wrapper-mazzer\">\n            <h3 class=\"thfaqf-faq-list-title\">Philos<\/h3>\t\t<div class=\"thfaqf-main thfaqf-faq-last-updated\" style=\"margin: 1.5rem 0!important\">\n\t\t\t<div class=\"thfaqf-form-group thfaqf-has-search\">\n\t\t\t\t<span class=\"faq-search-area\">\n\t\t\t    \t<span class=\"fas fa-search thfaqf-form-control-faq\"><\/span>\n\t\t\t\t\t<input type=\"search\" class=\"faq-search\" id=\"faq_search\" name=\"faq_search\" placeholder=\"Search FAQs\" onkeyup=\"faq_search_option(this)\">\n\t\t\t\t<\/span>\n\t\t\t<\/div>  \n\t\t<\/div>\n\t\t<div class=\"faq-item-wrapper\">\t\t<div id=\"thfaqf-faq-item-40461_0\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >How do I set the Philos grinder?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>The grinder has a wide dial which covers all adjustment positions from espresso to batch brew coarseness in one round. Every notch corresponds to 6 microns of widening and is highly repeatable going coarse to fine and vice versa.<\/p>\n<p>The dial is factory-calibrated with a slight gap between the burrs at position 0 to prevent contact, and can be easily recalibrated by repositioning the adjustment cover.<\/p>\n<p>You can switch to stepless mode for more granularity. The dial is factory calibrated with space between the burrs at position 0 to prevent contact. It can be recalibrated by repositioning the adjustment cover.<\/p>\n<p><a title=\"https:\/\/youtu.be\/qV2WUaTNZsk\" href=\"https:\/\/youtu.be\/qV2WUaTNZsk\" target=\"_blank\" rel=\"noopener\">[VIDEO: How to calibrate Philos]<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"0\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"167863db-486c-4f5e-b272-2bb488ccdbbe\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_1\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Can I clean the grinder without losing the grind setting?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Yes. The grind setting is adjusted on the rear burr.<\/p>\n<p>Remove the front plate by loosening the wing screws, then pull out the front burr carrier to access the chamber. Reassemble after cleaning; your settings will remain unchanged.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"1\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"8904a93f-a624-49a9-9ee2-99633b4b5fd1\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_2\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >When should I calibrate the Philos?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Calibration is necessary:<\/p>\n<ul>\n<li>After changing the burrs<\/li>\n<li>After removing and reinstalling the burrs<\/li>\n<\/ul>\n<p>It is not required for routine cleaning.<\/p>\n<p><a title=\"https:\/\/youtu.be\/qV2WUaTNZsk\" href=\"https:\/\/youtu.be\/qV2WUaTNZsk\" target=\"_blank\" rel=\"noopener\">[VIDEO: How to calibrate Philos]<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"2\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"9da473ec-19bd-4ff3-aac7-ff1f964141bb\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_3\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >I hear a chirping sound. Is something wrong?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>No. This is usually caused by small coffee particles trapped between the burrs.<\/p>\n<p>Run the grinder and adjust the grind setting towards fine to grind them out and eliminate the noise.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"3\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"3d7f4253-e801-49f5-91ba-252289240246\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_4\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >The grinder is running, but no coffee is coming out. What could be the cause?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>The grinder may be clogged due to very fine grinding or oily or pre-wet beans.<\/p>\n<p>Disassemble and clean the grinder thoroughly, then avoid excessively fine grind settings and the use of moist beans.<\/p>\n<p><a title=\"https:\/\/youtu.be\/rRIaH-oSAik\" href=\"https:\/\/youtu.be\/WeYZ-koudTw\" target=\"_blank\" rel=\"noopener\">[Video: How to clean Philos]<\/a><\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"4\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"6cb78ffc-6154-49fb-b0ad-76fe4ec1f070\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_5\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >What\u2019s the difference between the two sets of burrs?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Mazzer Philos can be ordered choosing between two different sets of stainless steel burrs, both 64 mm wide: the I200D and the I189D.<\/p>\n<ul>\n<li>Mazzer I200D burrs have long-winded, continuous, sharp teeth which gradually refine the particle to the very end, ideal for light to medium roasted coffees. The result is an exceptionally crisp taste with bright and clear separated fruits and florals, a well-balanced pleasant acidity, and medium body.<\/li>\n<li>Mazzer I189D burrs have the same design as the well-known Mazzer Mini burrs. You can expect a full-bodied cup, syrupy, and with a mellow taste: these burrs deliver a balanced sweet extraction, with low acidity and high body. These burrs perform best with medium to dark roasted coffees, enhancing chocolate and dried fruit notes for a more traditional Italian espresso cup.<\/li>\n<\/ul>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"5\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"ad5d6b7e-2865-42e9-8ab6-e6af5feffa6d\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_6\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >How do I reach the lowest retention? What is the Dose Finisher?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>Philos, when properly used, grants a negligible grounds retention. Proceed as follows: grind your dose in the canister and pull and release the chute knocker multiple times to discharge the most amount of coffee grounds. Remove the canister and, with the motor still going, insert the dose finisher in the chute to the end and rotate it quarter of a turn clockwise and anti-clockwise to clean the last grounds. Once used, the dose finisher can be placed back in its slot behind the front plate, do not force the rotation to complete the turn as it risks to damage the finisher.<\/p>\n<p>Grind into the canister and use the chute knocker to release grounds.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"6\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"67b58508-f174-4068-ae34-b810135f18e6\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_7\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >How to reduce the static charge of coffee grounds when using a Philos?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>The Philos features a dedicated grounding connection for its canister, so we recommend using the original canister provided with the device.<\/p>\n<p>The creation of static electricity during grinding is a natural phenomenon. The system is designed to keep grounds contained within the canister and prevent dispersion. To release any remaining coffee, we suggest gently tapping the canister on the counter before transferring it into the filter.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"7\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"155930cf-0de1-4d59-abe7-f36c04d40938\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t\t\t<div id=\"thfaqf-faq-item-40461_8\" class=\"thfaqf-faq-item  thfaqf-faq-item-40461    thfaqf-post-id-40461 thfaqf-count-dsply-setngs\" style=\"border-radius: 20px;\" >\n\t\t\t<div data-active_color=\"#538330\" class=\"thfaqf-faq-item-title\" style=\"border-width: 1px; border-style: solid; margin-bottom: -1px; background-color: #f5f5f5; border-color: #f5f5f5;\">\n \t\t\t\t<h4>\n \t\t\t\t\t \t\t\t\t<span class=\"thfaq-marker thfaqf-toggle-icon\" style=\" color: #b2b2b2;\"><\/span>\n \t\t\t\t\t<span class=\"thfaqf-title-text \" style=\" color: #000000;\" >Can the calibration change on the Philos with the use?<\/span>\n \t\t\t\t<\/h4>\t\n\t\t\t<\/div>\n\t\t\t<div class=\"thfaqf-faq-item-content\" style=\"border-width: 1px; border-style: solid; background-color: #fcfcfc; border-color: #fcfcfc; color: #000000;\" >\n\t\t\t\t<p>No, please ensure that the grinder is thoroughly cleaned before performing calibration, as the contact you are hearing may be caused by residual coffee fragments.<\/p>\n\t\t\t\t<div class=\"thfaq-enable-comment-box thfaqf-hide\"> <p>\t\t<div class=\"thfaqf-comment-wrapper\">\n\t\t\t<form form method=\"post\" class=\"thfaqf-post-comment\">\n\t\t\t\t<p><input class=\"thfaqf-comment-box thfaqf-uname\" type=\"text\" placeholder=\"Name...\"name=\"user_name\"\/><\/p>\n\t\t\t\t<p class=\"threq-name\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"thfaqf_comment\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_id\" value=\"40461\">\n\t\t\t\t<input type=\"hidden\" name=\"faq_index\" value=\"8\">\n\t\t\t\t<input type=\"hidden\" name=\"form_time\">\n\t\t\t\t<input type=\"text\" name=\"website\" style=\"display:none\">\n\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"form_token\" value=\"bfdb1068-9813-4d61-a5a6-2e318136705e\">\n\t\t\t\t<p><textarea placeholder=\"Add a Comment...\"name=\"user_msg\" class=\"thfaqf-comment-box thfaqf-ucomment\"><\/textarea><\/p>\n\t\t\t\t<p class=\"threq-comment\"><\/p>\n\t\t\t\t<input type=\"hidden\" name=\"wp_thfaqc_nonce\" value=\"a42565253c\"\/>\n\t\t    \t<p><button type=\"submit\" name=\"thfaqf_comment_submt\" class=\"thfaqf-submt-cmmt button primary is-xsmall\" onclick=\"submitFaqfComment(this)\">Send<\/button><\/p><p class=\"thfaqf-comment-validetion\"><\/p>\n\t\t    <\/form>\t\n\n\t\t    \t\t<\/div>\n\t\t <\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"log\"><\/div>\n\t\t<\/div>\n \t\t<\/div>\t        <p class=\"thfaqf-display-faq-setngs hide-faqf-group\">\n\t\t\t\t<span class=\"thfaqf-pagination\">\n\t\t\t\t\t<span onclick=\"ThfaqPagination(this,'prev_page')\" ><a class=\"thfaqf-prev-page thfaqf-div-none\"  href=\"#\"><<<\/a><\/span>\t\n\t\t\t\t\t\t\t\t            <span class=\"thfaqf-page-no \" data-number=\"1\">\n\t\t\t           \t<a class=\"thfaqf-pnumber thfaq-ft current\"href=\"#\" onclick=\"ThfaqEachPage(this)\" >1<\/a>\n\t\t\t            <\/span>\n\t\t\t             \n\t\t        \t<span onclick=\"ThfaqPagination(this,'next_page')\" data-page_count=\"1\"><a class=\"thfaqf-next-page thfaqf-div-none\" href=\"#\">>><\/a><\/span>\t\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"hidden\" class=\"thfaqf-count-faq-number\"name=\"count_faq\" value=\"9\"\/>\n\t\t\t<\/p><br>\n            \t    <\/div>\n\t    \n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Didn&#8217;t find the answer to your specific query in our FAQ? <\/p>\n\n\n\n<p>Whether you need advanced technical troubleshooting, guidance on choosing the right grinder for your high-volume business, or detailed specifications for our burr sets, our dedicated support team is ready to assist. <\/p>\n\n\n\n<p>We pride ourselves on precision, not just in our engineering, but in our customer service. <\/p>\n\n\n\n<p>Please fill out the form below with as much detail as possible, and one of our specialists will get back to you with a tailored solution to ensure your workflow never skips a beat.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.mazzer.com\/request-module\/?customer=b2c&amp;website=mazzer.com\">Contact our experts<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-1024x1024.jpg\" alt=\"\" class=\"wp-image-22072\" srcset=\"https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-1024x1024.jpg 1024w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-300x300.jpg 300w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-150x150.jpg 150w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-768x768.jpg 768w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-736x736.jpg 736w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-600x600.jpg 600w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos-100x100.jpg 100w, https:\/\/www.mazzer.com\/wp-content\/uploads\/2023\/10\/Misure-Philos.jpg 1299w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Consumer section, you will find a selection of frequently asked questions designed to help you quickly locate the information you need. Please browse the FAQs below to see if your question has already been answered.If you don\u2019t find what you\u2019re looking for, please complete our contact form and our team will be glad to assist [&hellip;]<\/p>\n","protected":false},"author":572,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-39498","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ B2C - Mazzer - Mazzer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mazzer.com\/en\/faq-b2c\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ B2C - Mazzer - Mazzer\" \/>\n<meta property=\"og:description\" content=\"Consumer section, you will find a selection of frequently asked questions designed to help you quickly locate the information you need. 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